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FAQ
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Frequently Asked Questions
Everything you need to know about Calorie.
Still need help? Contact us at
support@getcalorieapp.com
Subscriptions & Billing
Food Tracking & Scanning
Health & Fitness Sync
App Issues
Notifications
Subscriptions & Billing
How does the 3-day free trial work?
How do I cancel my subscription?
Will I be charged if I forget to cancel during the trial?
Food Tracking & Scanning
How accurate is the photo scan for homemade meals?
What if the barcode scan can't find my product?
Can I edit a meal after Calorie logs it?
Health & Fitness Sync
Does Calorie sync with Apple Health?
Does Calorie work with Google Fit or other health apps?
Can I turn off Apple Health syncing?
App Issues
The app froze while scanning — what do I do?
Why isn't my streak updating?
I'm not seeing my data after reinstalling the app.
Notifications
How do I turn off reminder notifications?
Why am I not getting my daily logging reminder?
Can I customize when reminders are sent?
