Privacy Policy

Effective Date: May 21, 2026

This Privacy Policy ("Policy") describes how Calorie ("Calorie," "we," "our," or "us") collects, uses, discloses, and otherwise processes your personal information when you use our Services (use of our Site, Mobile App, and other interactions you may have with us), as well as your privacy rights and choices regarding your personal information.

This Policy forms a part of our Terms of Service and terms not defined in this Policy are defined in the Terms of Service.

If you reside in the U.S. and are under 13 years of age, you should not use our Services. If we become aware that an individual under 13 years of age may have provided us with personal information, we will investigate and, if applicable, take steps to remove and delete the data and delete that individual's account. If you reside in the European Economic Area, Switzerland, or United Kingdom, please see the Additional Information for Certain Jurisdictions section below.

What's New in this Version

This Policy updates our previous version with a user-friendly format and streamlines how our users can exercise their privacy rights.

Personal Information We Collect

We may collect personal information directly from you, automatically through your use of the Services, and from third parties.

Personal Information We Collect Directly from You

Account and Profile Information. This includes your name, email address, general location information (country/zip code), profile image or photo (optional), gender, and date of birth.

Food and Activity Data. Certain features of our Services allow you to voluntarily share information about your dietary habits and activities you engage in. This includes your:

  • Dietary habits
  • Food, drink, and medications you consume (including as submitted via voice and image logging)
  • Calorie count
  • Dietary restrictions
  • Fitness level, activity, and goals (e.g., weekly goals or habits like eat more protein)
  • Body measurements (e.g., height, weight, and BMI)
  • Information related to any physiological conditions
  • Progress photos you may choose to provide

Food and Activity Data may include sensitive personal information when the information indicates or allows someone to infer a health condition.

Communications with Calorie. This includes your email address, name, and any other content provided when you communicate with us, including exchanges with our customer support personnel and chatbot.

Communications and information exchanged with other users and posted in community forums and online discussion groups through our Groups feature. This includes posted content and related contact information you provide when interacting within public and private groups, such as your name, email address, diary entries, photos, fitness goals, and achievements.

Research and Survey information. This may include information you provide if you participate in research and surveys, such as contact information, feedback, and other information you choose to provide.

Events and Registration Details. This may include information related to your participation in our events (if any) as may be collected when you register for such events. For example, if you register for or attend an event that we host or sponsor, we will collect information related to your registration for and participation in such event.

Preferences and Other Requests. This may include information about your preferences, including communication preferences, preferences related to your use of the Services, and any other preferences or requests you provide when interacting with us.

Payment information. Purchases and subscriptions are processed through third-party platforms such as the Apple App Store and Google Play Store. Their terms govern payment processing, renewals, and refunds.

Personal Information We Collect Automatically

Calorie may collect Usage and Device Data. This may include details about your browser, operating system, or device (such as your cookie identifiers, internet protocol (IP) address, mobile advertising identifier, and other unique identifiers), internet service provider, mobile carrier, general location information (including inferred location based off of your IP address), actions that you take while using the Services, information about how you interact with the Services, including the frequency and duration of your activities, information about the links you click, and other information about how you use the Services.

Calorie may collect information, such as usage and device data, from you automatically through cookies and other tracking technologies (collectively, "Cookies") we use to enhance your experience when you use our Services.

We use Cookies for a variety of purposes, including to make our site work, ensure security, and prevent fraud (Required Cookies); to provide enhanced functionality and analyze usage to improve our website (Functional Cookies); and to provide you with personalized content and advertisements (Targeted Advertising Cookies).

What are Cookies? "Cookies" are small text files that are placed on your device when you visit certain websites. Like many other online service providers, we (and our third-party service providers and partners) use cookies and other similar technologies (e.g., pixels, web beacons, local storage objects, log files, software development kits, etc.) on the Services for various purposes. We collect information through cookies through those we set directly ("First-Party Cookies") and those set by third parties ("Third-Party Cookies").

Managing your Cookie Preferences. Depending on the country where you reside, you have choices with respect to Cookies. For example, by modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some of our Service's features may not work properly. You can also adjust your in-app cookie choices at any time by visiting your Manage Cookie Preferences settings.

Personal Information We Receive From Third Parties

We may receive information about you from other sources, such as through third-party connected health devices, service providers, research partners, marketing and advertising partners, and social media platforms.

Social login providers. We may receive information from third-party providers (like Apple and Google) if you sign in using your account with one of these providers.

Service providers. Our service providers may provide us with your information to enrich our Services. For example, we may collect information about how you use our Services to improve our user experience and ensure the security of our Services. We also use service providers to help us communicate with you when you have questions or information requests.

Research partners. We may collect information for research purposes and surveys we conduct. This may include demographic information, health and fitness goals, and input regarding the use of our Services.

Marketing and advertising companies. This includes third parties who may disclose information about your interests, demographic information, and information about the marketing and advertisements you have seen or clicked on.

Business partners. We may partner with other businesses to offer the Services. We may receive your personal information from those business partners as necessary or appropriate for the purposes listed in this Policy.

Information provided by other Calorie users. We may receive personal information about you provided by other Calorie users (like shared content, photos, or achievements) through Group Channels.

Connected data. With your permission, we may also collect relevant data from your device's health and fitness repository, such as Apple's HealthKit or Android's Google Health Connect.

The information you provide to HealthKit is then governed by the Apple Terms and Conditions and Privacy Policy. The unique information you choose to send from HealthKit is not used by Calorie for marketing and advertising or transferred by Calorie to third parties for marketing and advertising.

The information you provide to Google Health Connect is then governed by the Android Terms and Conditions and Privacy Policy. The unique information you choose to send from Google Health Connect is not used by Calorie for marketing and advertising or transferred by Calorie to third parties for marketing and advertising.

Aggregated, Deidentified, or Anonymized Information

Please note that we may aggregate, de-identify, or anonymize information so that it will no longer be considered personal information under applicable law. We may use and disclose de-identified information for purposes consistent with those described in this Policy or as otherwise permitted by applicable law.

How We Use Personal Information

  • Provide our Services. We use your personal information in connection with the provision, administration, and management of the Services, including managing your account, providing troubleshooting and technical support, and otherwise running our day-to-day operations.
  • Communicate with You. We use your personal information to communicate with you, including responding to your questions and requests. We may also use your personal information to send you communications to request information, seek your feedback, or provide you with administrative information, such as changes to our terms, conditions, and policies.
  • Respond to your Requests to Exercise your Rights. We use your personal information to respond to your requests to exercise your rights over your personal information.
  • Send You Promotional and Marketing Materials. We use your personal information to send you newsletters and other promotional communications, including information about Calorie's new offerings, features, offers, events, webinars, and other information.
  • Targeted Advertising and Cross-Device Tracking. We may engage in targeted advertising and use Tracking Technologies to collect information about your device and activity for such purposes, and may use cross-device information to help identify other devices you use, limit ad frequency, and measure campaign effectiveness.
  • Analyze usage of our Services, Ad Performance, and Research. We engage third-party analytics providers to evaluate usage of the Services and understand ad performance, and use your personal information to administer surveys and questionnaires for research and analytics purposes.
  • Enhance and Personalize our Services. We use your personal information to improve and enhance our Services, including through business intelligence tools, machine learning systems, and artificial intelligence, personalize content and features to your interests and goals, and test new features and updates.
  • Plan and Manage Events. We use your personal information to assist with event planning activities, such as event registration and attendance, and to facilitate special events, sweepstakes, contests, and promotions.
  • Maintain Security and Protect Rights. We use your personal information to help monitor and maintain the security of the Services and our business operations, and to prevent and detect fraud, unauthorized activities and access, and other misuse of the Services.
  • Satisfy Our Legal Obligations. We use your personal information to comply with applicable legal and regulatory obligations and respond to legally valid requests and communications from law enforcement authorities to the extent required by applicable law.
  • Manage pre-litigation or litigation matters. We use your personal information to defend our rights and interests in the event of pre-litigation or litigation.
  • Carry Out Internal Operations. We use your personal information to conduct financial, tax, and accounting audits and assessments of our operations, administer our business, accounting, compliance, recordkeeping, and legal functions, and enforce our policies and procedures.
  • Carry Out Sales and Business Transactions. We may use your personal information in connection with the evaluation, negotiation, and/or completion of a business transaction (e.g., a merger, divestiture, restructuring, acquisition, reorganization, dissolution, or other sale or transfer of some or all of our assets).

How We Disclose Personal Information

We disclose personal information to the categories of recipients described below:

  • Our Business Partners. We may partner with other businesses to offer the Services and disclose your personal information to those business partners as necessary or appropriate for the purposes listed in this Policy.
  • Our Service Providers. We may disclose your personal information to third parties that provide business, professional, or technical support services to us and/or perform functions on our behalf to provide the Services — including IT and website hosting, payment processing, market research, customer support, data storage, data analytics, auditing, and consulting and legal services.
  • Other Calorie Users. We may disclose your personal information to other Calorie users in the context of specific features that are social in nature as part of the Services. For example, we will display any personal information that you post or make available using the Services' public-facing or interactive features, Groups, or discussion blogs.
  • Our Marketing and Advertising Partners. We may disclose your personal information, including device and browser information and activity and usage information, to our marketing and advertising partners, including social media platforms, third-party advertising networks, and other parties that assist us in serving, measuring the performance of, and optimizing our advertising campaigns.
  • Our Analytics Providers. We may disclose your personal information to parties that assist us in performing analytics and help us measure the effectiveness of the Services and our online and offline marketing and advertising efforts.
  • Our Research Partners. We may disclose your personal information to our research partners, including those that perform surveys or research projects in partnership with us or on our behalf.
  • Relevant Third Parties in Connection with Business Transactions or Reorganizations. If we or our affiliates are or may be acquired by, merged with, or invested in by another company, or if any of our assets are or may be transferred to another company, we may disclose or transfer your personal information to the other company in accordance with applicable laws.
  • Law Enforcement and Regulatory Authorities. We may disclose your personal information to comply with applicable legal and regulatory obligations and respond to legally valid requests and communications from law enforcement authorities to the extent required by applicable law.
  • Other Parties. We may disclose your personal information to other parties at your direction or with your consent, or as necessary or appropriate to comply with applicable law, protect the Services and our rights, prevent or investigate fraud or illegal activity, enforce our Terms, or pursue available remedies.

Managing your Marketing and Personalized Advertising Preferences

Marketing Communications

We may send you periodic marketing and promotional emails or other similar communications, and we will obtain your consent to do so, where required by law. If you no longer wish to receive marketing and promotional communications from us, you may:

  • Change your email preferences in your account settings; or
  • Unsubscribe from these communications by following the "unsubscribe" instructions included in those communications.

Cookie Preferences

Depending on the country where you reside, you have choices with respect to cookies. If you choose to reject all cookies, some of the Services' features may not work properly. These preferences are reflected at a browser level — if you use more than one browser or device, you will need to choose your preferences on each.

Personalized Advertising Preferences

We may engage in targeted advertising. This means that you may see advertisements that are targeted and personalized to you on the Services and/or you may see advertisements for Calorie on third-party services based on information that we have collected from and about you. If you'd like to consent, opt in, or opt out of such advertising through our app, you can do so by visiting your profile settings.

International Transfers of Personal Information

Calorie is headquartered in the United States and has service providers in the United States and throughout the world. As a result, your personal information may be transferred to the United States and other countries or regions with data protection and privacy laws that differ from those in your country of residence.

When we transfer your personal information outside of your country of residence, we do so in accordance with applicable law and take appropriate steps to ensure your information is protected. However, please note that while outside of the jurisdiction in which you reside, your personal information will be subject to applicable local laws, which might permit foreign governments, courts, law enforcement, or regulatory agencies to access your information in certain circumstances.

By using the Services and/or sharing your personal information with Calorie, you are informed that your personal information may be transferred to countries outside of your country of residence.

User-Generated Content

We may offer public-facing interactive features, community forums, or discussion blogs on the Services that enable you to share information (e.g., your achievements, reviews, testimonials, etc.). Any information you post to any public-facing section of the Services may be publicly viewable. By posting to such interactive features you acknowledge and agree that you have no expectation of privacy or confidentiality in the content you submit through such features, whether or not it contains your personal information. For more information about how this information is used, see our Terms of Service.

How We Protect Your Information

We maintain reasonable technical, organizational, and administrative safeguards designed to protect the personal information under our control from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no information security measures can guarantee security.

How We Retain Your Information

We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy (including to satisfy our legal or reporting requirements), unless a longer retention period is required or allowed under law. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we use it, whether we can achieve those purposes through other means, and applicable legal requirements.

If we de-identify information, we will maintain and use the information in de-identified form and not attempt to re-identify the information except as required or permitted by law.

Contact Us

If you have any questions or concerns regarding this Policy or our privacy practices, you may contact us at privacy@getcalorieapp.com.

Source note: Cal AI's original policy also lists a physical mailing address here. Calorie doesn't have a registered mailing address to publish yet — add one here once the company has one, rather than this page showing Cal AI's real Austin, TX office address.

Your Privacy Rights

Depending on where you live, the laws of your country, state, or province may have certain privacy rights over how your personal information is collected, stored, used, and shared, including:

  • Right to Access and Data Portability. The right to confirm whether we are processing your personal information, who we share it with, and to access or obtain a copy of your personal information in a portable and, to the extent technically feasible, readily usable format.
  • Right to Deletion. The right to request that we delete your personal information (subject to certain exceptions prescribed by applicable law).
  • Right to Correction. The right to request that we correct inaccuracies in your personal information, taking into account the nature of the information and purpose(s) for which we are processing it.
  • Right to limit or opt out of certain types of processing, including the "sale" of your personal information, the processing of your personal information for "profiling" and "targeted advertising" purposes, and certain forms of "profiling."
  • Right to opt in to processing of sensitive information. Some states offer their residents the right to opt in to the use of sensitive information — in this scenario, we cannot use sensitive information (outside of the provision of our Services) without your consent.
  • Right against discrimination. We will not discriminate against you if you decide to exercise your legal rights.
  • Right to appeal decisions. You may have a right to appeal a decision on a privacy rights request by submitting your request to privacy@getcalorieapp.com with "APPEAL" included in the subject line.

How do I exercise my rights?

You can exercise your privacy rights by submitting your request to privacy@getcalorieapp.com. In your communication, please state the request you would like to make and rights you wish to exercise.

Where legally permitted, you may submit requests through an authorized agent or representative at the same address. To process these requests, we will need to verify the identity of the agent and that you have authorized them to act on your behalf.

Questions. You can also contact us at privacy@getcalorieapp.com if you have any inquiries or complaints regarding our processing of your personal information.

Additional Information for Certain Jurisdictions

Residents of certain jurisdictions have additional rights under applicable laws, including residents of certain states within the United States (e.g., California and Washington), the European Economic Area (EEA), Switzerland, the United Kingdom (UK), and Canada.

United States: California

California Shine the Light. Residents of the State of California have the right to request information from Calorie regarding other companies to whom the company has disclosed certain categories of information during the preceding year for the other companies' direct marketing purposes. To make such a request, please contact us at privacy@getcalorieapp.com.

California Consumer Privacy Act. The California Consumer Privacy Act ("CCPA") (as amended by the California Privacy Rights Act) provides California residents with the right to receive certain disclosures regarding the collection, use, and sharing of "Personal Information," as well as the right to know/access, delete, and limit sharing of Personal Information.

Categories of Personal Information we collect, and how we use, share, and (where applicable) sell them: Personal Identifiers (names, emails, phone numbers, addresses, IP addresses, online identifiers); Protected classification characteristics (e.g., age, sex/gender expression); Commercial Information (purchase/consumption history); Internet or other electronic network activity (browsing/search history, interactions with the Services and ads); Geolocation data (IP-derived country/zip, not precise location); Audio, electronic, visual, or similar information (audio input logging, profile/progress photos); Inferences drawn from other personal information; and Sensitive Personal Information (health and nutrition data you input). Each of these categories may be shared with our service providers, business partners, other Calorie users, and analytics/research/marketing partners for the business purposes described above. Calorie does not expressly "sell" personal information, though certain uses of Functional or Targeted Advertising Cookies may constitute a "sale" or "sharing" under some state laws.

  • Right to know/access. You have the right to request access to Personal Information collected about you and information regarding its source, purposes, and the third parties/service providers we share it with.
  • Right to request deletion of information you provided directly to us.
  • Right to be free from discrimination based on exercising your CCPA rights, including with respect to participation in voluntary financial-incentive programs.
  • Right to opt out of the sale/sharing of Personal Information to third parties, and of sharing for cross-contextual behavioral advertising.
  • Right to restrict use of Sensitive Personal Information (race, ethnicity, religion, financial account access information, biometric information, health information).
  • Right to correct inaccurate personal information we hold about you.

How to submit a request. You can exercise your privacy rights by submitting your request to privacy@getcalorieapp.com, stating the request and rights you wish to exercise. Where legally permitted, you may submit requests through an authorized agent (we will need to verify the agent's identity and your authorization).

United States: Washington

The Washington My Health My Data Act requires certain disclosures to Washington residents regarding the use of "consumer health data." Contact us at privacy@getcalorieapp.com for those disclosures and related privacy rights.

European Economic Area (EEA), Switzerland, and United Kingdom (UK) Residents

If you reside in the EEA and are under 18 years of age, you should not use our Services. If we become aware that an individual under 18 years of age may have provided us with personal information, we will investigate and, if applicable, take steps to remove and delete the data and delete that individual's account.

Data controller information. For the purposes of applicable data protection laws, Calorie is the controller of the personal information you provide us. You can contact us by email at privacy@getcalorieapp.com.

Source note: Cal AI's original policy also names a contracted EEA representative (DataRep) here, as required for EEA/UK/Switzerland residents under GDPR/UK GDPR. Calorie hasn't appointed one yet — this needs a real appointed representative before the site can accurately make this claim, rather than naming a company Calorie has no relationship with.

If you have other questions regarding Calorie's privacy practices, you may contact our Data Protection Officer by email at privacy@getcalorieapp.com.

Your rights as an EEA, Switzerland, or UK resident include:

  • Request access to your personal information.
  • Request correction or rectification of the personal information we hold about you.
  • Request to erase or delete your personal information (subject to legal or regulatory limits, which we'll explain if they apply).
  • Request to limit or object to processing, including processing for direct marketing or based on automated decision-making.
  • Request review of automated decisions made solely on automated processing that affect your interests.
  • Request to transfer your data in a portable, machine-readable format.
  • Object to your personal information being processed for direct marketing, including profiling.
  • Withdraw consent at any time to processing based on consent, without affecting the lawfulness of processing carried out before the withdrawal.
  • Digital legacy (French residents only): set instructions about what happens to your personal information after your death.

How to exercise your rights. Please contact us at privacy@getcalorieapp.com if you wish to exercise any of your rights.

How to lodge a complaint. If you consider that our processing of your personal information violates applicable data protection laws, you have the right to lodge a complaint with the data protection regulator located where you reside, at your place of work, or at the place of the alleged infringement.

Lawful bases we rely on for processing include: performance of our contract with you (to provide and manage the Services, and to communicate with you); consent (for processing of sensitive data, for personalization, and for interest-based advertising, and for marketing where required by law); legitimate interests (for research and analytics, event planning, security, litigation management, internal operations, and business transactions); and compliance with a legal obligation (for responding to law enforcement requests and to your rights requests).

Your personal information may be transferred to countries outside of the EEA, Switzerland, and the UK, including the United States. We have put in place adequate measures, and where necessary, additional contractual, organizational, and technical measures, to protect your personal information — you can obtain a copy of these measures by contacting us.

Canada

You are generally not obliged to provide your personal information, but we may be unable to provide certain services to you if you refuse to disclose certain personal information.

Consent. Unless otherwise allowed by the laws applicable in your province or territory of residence, we will only collect, use, or communicate your personal information with your consent (which may be express or implied).

Right to access and correct your information. You have the right to access the personal information we hold about you and correct or amend it as appropriate. If you have unresolved concerns, you have the right to complain to the relevant data protection authority.

Quebec residents additionally have a Right of Data Portability (to receive your personal information in a structured, commonly-used, machine-readable format, and to request we transmit it to another organization) and a Right to De-indexation (to request, in certain circumstances, that we cease disseminating your personal information or de-index a hyperlink to it, if dissemination contravenes applicable law or a court order).

To exercise your rights, please submit your request to privacy@getcalorieapp.com.